Velve Shipping Policy (Pakistan Only)
1. Nationwide Delivery
We ship across all major cities in Pakistan (Karachi, Lahore, Islamabad, etc.) via trusted couriers (Leopards, TCS, etc.). Remote areas may have longer delivery times.
2. Processing Time
- Orders are processed within 1–2 business days (excluding Sundays/holidays).
- Pre-orders/Sales: Allow extra 3–5 days for processing.
3. Order Tracking
- Track your order here (link to your tracking page).
- SMS/email updates sent at dispatch and delivery.
4. Delivery Issues
- Failed delivery? Courier will attempt 2 contacts before returning the order.
- Address change? Notify us within 6 hours of ordering.
- Lost/damaged? Email velveofficial.store@gmail.com with order details.